A Tale of Three “Lucy”s – Lucy One
You have probably heard from several sources to plan ahead
when moving. It’s never too early to
start thinking about what to pack and how it will get to the new facility. This past November, I was faced with three
moves at the same time. I will call my clients
Lucy 1, Lucy 2 and Lucy 3.
Lucy 1 lived in an apartment on the 15th
floor. The view was wonderful, the space
was large. But there was this pesky
little issue of persistent leaks that the property manager shrugged off as a
small problem. But mold growing under
the carpet for years, and several trips to the hospital were hardly small
issues for my client, retired from her teaching position. It was time for a move.
Lucy 2 lived in a maintenance-free townhouse. At 89 years old, her memory was failing and
she had caregivers coming every day to help her dress and eat. As her disease progressed, it became clear to
the daughter that her mother needed someone watching her 24 hours/day.
Lucy 3 lived in a development specifically for residents over
55 years of age. The homes were single
family, but maintenance-free. A widow,
she lived there alone, but had children and grandchildren in the area to help. She was able to drive, but when her multiple
sclerosis and the weather got worse, she was unable to go outside. She had to rely more and more on others, and
began falling more frequently. When she
fell, she couldn’t get up on her own. She
decided to move to assisted living.
Over the next few posts, I will tell the stories of each of
my clients and the unique challenges each faced.
Here is the story of Lucy 1:
Lucy One lived in a suburban apartment building, close to the
train, shopping and many amenities.
Physical limitations prevented her from enjoying most of these
attractions. However, the view west from
her 15th floor apartment was unobstructed and breathtaking
throughout the seasons. The building had
onsite laundry facilities, handicap access, handicap parking, secure access and
onsite maintenance staff.
As I stated above though, the unit had one big problem – the
sliding patio doors leaked, and when it rained, water came in. At first, we thought it was only during heavy
rains. The water would soak the carpet
and seep up upholstered furniture a good 6-8 feet into the room. After a serious health scare, Lucy had a mold
inspector come in to assess the damage.
New Kitchen Before Unpacking |
Lucy was in the hospital at the time, so I met the
inspectors and gave them access to the unit.
As it turned out, the problem was more extent than we imagined. Even small amounts of rain were apparently
getting through the door. Mold can’t
grow without moisture, and the amount present under the carpet indicated it had
been there a long time. The property
manager agreed to replace the carpet, but never addressed the fact that the
water was still coming in. And as long
as it still leaked, the mold would continue to grow. My client decided, with the help of a lawyer,
to walk out of her lease.
New Living Room Before Unpacking |
She began searching for a new apartment—farther east and
closer to the lake. She wanted a view of
the water now that she was retired and home all day to look out her
windows. Well, she found that view, but
lost many other features of her old apartment.
Thus began my challenges as a move coordinator.
The new apartment was smaller, and different configurations meant
furniture couldn’t be used as it was in the old place. Lucy had some tough decisions to make. What furniture/belongings would she take with
her, what would she donate, and could she afford offsite storage for the
rest?
She directed me from her extended stay facility. I would bring photos, and she would tell me
what to do with the items. After several
trips, I had marked everything that would be trashed, and packed up what would
be going with. I also set aside boxes
for donations. Her brother helped in
this process, taking many of the larger items to the dumpster and helping with
packing. He also brought some boxes to
the new apartment before moving day.
Living Room After Some Unpacking |
On moving day, the weekend before Thanksgiving, the movers
arrived at my house to pick up a piece of furniture my client had had
refinished. They then went to the
apartment, where my client’s brother met them to supervise. The apartment and two storage lockers had to
be emptied. After the truck was loaded
and gone, I went to the old apartment and did a final look-through. It was not necessary to do a
thorough cleaning, as the apartment was being gutted and getting a complete
make-over. (Mind you, my client had been
living there for 17 years, during which time the building did nothing to update
the space.) But again, they were doing
this with the door still leaking. Good
luck to the new tenants.
I closed up the old space, checked the mail for the last time and dropped off
the keys.
I didn’t go to the new apartment on moving day, but went
during the week to unpack the priority boxes – kitchen, linens, etc. Lucy was still at extended stay. She moved in on Thanksgiving, and was able to
enjoy a take-out dinner with her brother and his partner.
There were still boxes to unpack, but at least she was in a healthy
environment – no water leaks, no mold.
Kitchen After Unpacking |
The new building and apartment presented challenges,
though. There was no handicap access, no
parking for visitors, small elevators, and no garbage chute. Lucy hired others to help with the
unpacking. And while it is a work in progress several months later, it is
looking much better! Many of the boxes
still there will be emptied as the rest of the furniture comes in from the
storage unit. I’ve taken in even more
donations as we determine there is no home for the items in the new space. Lucy has purchased organizing systems that
will make the most of the space she does have.
Yes, we are still moving things around as we figure out the
best configuration for her. But that’s
part of the process. This was an
unexpected move. My client really had no
intentions of moving at this stage of her life.
Yet it was best for her health.
And with proper planning and cooperation all around, it came together.
If the sun ever shines in Chicago again, Lucy will see that
magic place on earth where sky meets water – right from her window.
Click here to see Lucy Two's Story
Click here to see Lucy Three's Story
Click here to see Lucy Two's Story
Click here to see Lucy Three's Story
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